muffintech is a Generative AI for the insurance industry, enhancing customer support, sales, and operational efficiency. Utilizing a Large Language Model (LLM), muffintech provides round-the-clock intelligent support for all areas of the insurance value chain.

Its application ranges from AI assistants for employees in sales, customer service, and claims processing to direct interactions with existing and potential customers. The AI bot can support or replace sales processes, generate qualified leads, and handle first-level customer service.

In summary, muffintech optimizes inquiries, sales processes, and internal workflows, is specifically tailored to the insurance industry, and provides insurance expertise at the level of a certified insurance professional. Of course, all data protection regulations are complied with (ISO 27001 certified).